We are open, click here for our COVID guidelines.

  • Cinque Ports COVID-19 (Coronavirus) update

Following the Government’s recent guidelines, we can confirm that our practices now offer a full range of services for our patients, whilst still adhering to COVID-19 safety guidelines. Many of the same high-quality services, provided by the same friendly caring people, remain available – they will just be delivered in a slightly different way.

We are working to reduce the spread of COVID-19 and therefore lead times for appointments may be a little longer than usual. Please bear with us at this time – we will do our best to make your appointment as smooth as possible.

Guidance for attending your appointment:

To keep everyone safe, please help us by:

  • Maintaining social distancing
  • Wearing a face covering where possible. If this is not possible, please contact us before your appointment so that we can discuss how best to support you and your pet
  • Sanitising your hands before and after your pet’s appointment
  • Using contactless payment methods wherever possible
  • If you are on foot, please ensure you are wearing suitable outdoor clothing to remain warm in cold weather spells. If you arrive by car, please report to reception, but leave your pet in the car when possible.

When attending an appointment with your pet:

  • Be aware that our teams will be in full PPE at all times
  • Only one owner should attend their pets appointment where possible
  • All medications, including parasite protection, must be pre-ordered using online ordering or by phone. Please avoid busy consulting times when collecting medications where possible.

We have made these changes as our patients, clients, and staff’s health and well-being is our number one priority.

Thank you for your continued understanding during this time. We remain committed to delivering the best care for your pet, and if you have any questions, please do not hesitate to get in touch. Our contact details can be found below.